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    • PIA Info
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    • EXPO Info
    • EXPO Registration
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FAQ

PIA FAQ

  • All
  • Membership
  • Class mall
  • Payment
  • Cancellation
  • Modification
  • Other
1. membership
Q. How can I register for membership?
Answer

1. For a foreigner, click the "USA flag"
2. click "Join" on the upper right
3. Please write down as follow the questions
2. membership
Q. How do I modify my membership information?
Answer

1. Click the ""login"" and try to log in.
2. Click the ""my page"" on the upper right
3. After modifying it, click the "confirmation"​

 

1. Class mall
Q. Is it possible to sign up for a class at PIA on-site?
Answer

1. If class space, available for sign-up at PIA on-site

2. available for payment on-site (payment link on PC) ​

2. Class mall
Q. what if I did not get the payment link?
Answer

1. First, check on "My cart". If it is still there. Please complete for next step

2. The status for payment must be "application list"

3. Class mall
Q. Where can I check my applied class?
Answer

1. log-in

2. click the "My page" on the upper right

3. click "My classes" in the middle of the screen

1. Payment
Q. How do I apply for a class?
Answer

1. check the schedule and date of the class you need on the timetable

2. click the ""add"" button & click the "shopping cart"

3. follow the guide to the final application list

4. After checking by the PIA manager, a payment link will be sent to your e-mail""

2. Payment
Q. How do I pay for class?
Answer

1. available credit card or bank wire

2. warning: only available on PC (credit card)​ 

3. Payment
Q. what is the pre-registration discount period?
Answer

Classification of registration Period 2 ~ 5 course 6 ~ 9 course 10 ~12 course
Super early bird 02/15 ~ 03/31 20% 25% 30%
2nd early registration discount 04/01 ~ 04/30 15% 20% 25%
3rd early registration discount 05/01 ~ 06/31 10% 15% 20%
Regular registration 06/01 ~ 06/29 5% 10% 15%
On-site registration 06/30 ~ 07/02 0% 0% 5%
1. cancellation
Q. How can I cancel & a refund?
Answer

1. If your payment has been completed, please contact bigsite.trading@gmail.com first

2. Delete all previous classes by PIA manager and add new classes

3. Repayment upon re-application

within 48h
0%
until 22.Jun
10%
after 22.Jun
not available refunded
1. Modification
Q. How can I make a change to my application
Answer

1. If you didn't pay, you can change the class in your cart

2. If your payment has been completed, please contact bigsite.trading@gmail.com first

3. Delete all previous classes by PIA manager and add new classes

4. Repayment upon re-application

1. Other
Q. Is there any store in PIA that sells a mat or other stuff?
Answer

There are many stores in PIA, you can buy mats or other stuff at PIA

2. Other
Q. Is there a translator during class?
Answer

It does not offer to translate during class

3. Other
Q. How can I make a reservation for the accommodation?
Answer

Official accommodation partner

: The K seoul hotel

: www.pilates-asia.com/info/accommodation.php

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PIA
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